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Share the love!
It makes us so happy to read your cheerful, enthusiastic and at times even funny stories :-D
Do you have a question about our products, sizing or service? Please contact us.
Skirt faithful to the image, nicely cut, but I admit to being a little disappointed with the quality of the fabric for such a price. Although the elasticity is a plus, a thicker fabric would have been welcome. I will keep it though!
Dear Margaux, what a pity you were a bit disappointed in the fabric! We always try to give as much information as possible in the description but it's a bit of a risk of online shopping that the item still is a bit different than you expected :-)
Kindest regards,
Nicole
Customer Support
I wanted this cardigan for a long time but I should have returned it! I removed the labels though, so too late! The quality is fabulous, the floral decor is fabulous, but the fit is a bit boxy, which does not flatter my hourglass shape. It seems quite big for a size small too. The cardigan is gorgeous, so it is just my personal opinion that it doesn’t suit me. I love the pink on black, so maybe I’ll try and shrink it or find someone who can alter the shape.
Dear Katt, what a pity the shape isn't what you expected! Hopefully you can still find a way to wear it!
Kindest regards,
Nicole
Customer Support
This dress looks amazing and fits like a dream. Especially as I have an hourglass figure. I am so excited to wear this dress out and for Christmas. The only downside is that it's difficult to take off.
Dear Saffron, thank you for your feedback! We are so happy to read you love the dress, I'm sure it looks amazing on you! Because of the bengaline shapewear it could be a bit of a challenge to put on the dress, or take it off, but if you wiggle your way in or out of it you should be fine :-)
Kindest regards,
Nicole
Customer Support
Good-looking design and flattering cut. However, the material is extremely thin and does nothing to keep warm. This item is a long-sleeved top, NOT a sweater
Dear I., what a pity the material wasn't what you expected! We try to give as much information about the fabrics used for an item in the description and under "Care & Product Details". We hope you will find a perfect alternative very soon! Should you hesitate about the fabric for a specific item, you can of course always contact us for advice :-)
Kindest regards,
Nicole
Customer Support
Don't get me wrong, I love the blouse and the colour is fabulous but almost 90€ for a blouse with such a thin fabric... Way too much in my opinion. Also, it is very short. I ordered the size XS (as usual) and it is a little tight, I would recomend ordering up for a comfier fit.
Dear Alicia, thank you for your feedback! What a pity to hear the fabric wasn't to your satisfaction. I'm sure you will find a perfect match next time :-)
Kindest regards,
Nicole
Customer Support
... Love the fit, the feel, and the line of these pants; they fit me like a second skin! But the dye marks everything it touches; even my skin marks a white towel after I've worn them. Be sure to wash before wearing!!!
Dear Charles, thank you for your feedback! It could be smart to wash dark clothing before wearing indeed! Sometimes, the paint of the fabric can stay a bit behind, but it should disappear after washing. We've been in touch over e-mail to see if we can offer you a compensation for the inconvenience :-)
Kindest regards,
Nicole
Customer Support
I purchased this dress and it took forever to get here more than a month almost 8 weeks to be exact , o was so excited as i had been waiting but the material/ fabric it's cheap and it doesn't fit right due to the poor construction of the dress, it prob my fault for not reading the description properly, but for the price i would except a better quality than cheap Lycra, stay away from this dress in my opinion
Dear Ariana, I'm sorry the dress was disappointing to you after such a long wait! I will e-mail you to see if there's anything we can do to make you feel better again!
Kindest regards,
Nicole
Customer Support
I purchased this in the green and have worn it pretty much every day. The trim was not my taste as I feel it cheapens the coat but I’m so thankful it was removable. Each time I wear it, multiple compliments are paid to me, ladies stop in their tracks to admire it. At first the elevated shoulders were a tad intimidating but they have since grown on me and I adore the beautiful structure of the coat. It’s the most chic coat I’ve come across this season. It is my hope that next winter it will be made available in other beautiful colors like lavender and mauve or rose and cream, maybe even a French blue and cream. It’s absolutely stunning and I feel spectacular in it. It stole the show in my Wardrobe Fall-Winter 2022 YouTube video!
Dear Nikki, how wonderful to read how much you love this coat. I'm sure it looks amazing on you! We wish you lots of fun wearing it :-)
Kindest regards,
Nicole
Customer Support
Wat een leuke jurk. Mooie stof en zit heel lekker. Alleen vond ik haar wel wat groot vallen. Ik heb de maat genomen waar mijn taille inviel maar daar had ik denk ik een maatje kleiner kunnen hebben. En de jurk was echt enorm gekreukt wat ik wel jammer vind
Beste Anita, bedankt voor je review. Wat fijn dat je over het algemeen tevreden bent met je aankoop! Het spijt ons dat de jurk gekreukt werd geleverd. Soms worden de items niet zo netjes verpakt door de leverancier waardoor er kreukels in de stof kunnen komen. Gelukkig kan deze jurk gewoon gestreken worden! Ik wens je veel draagplezier toe!
Groetjes,
Nicole
Klantenservice
The earrings look very nice, but unfortunately it is already broken, so sad!
Dear Zhang, I'm sorry to hear one of the earrings already broke! I've just replied to the e-mail you sent us and look forward to your reply so we can solve the matter :-)
Kindest regards,
Nicole
Customer Support